Do we disclose any information to outside parties? College Admissions Assistance, LLC (CAA) does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This also does not include the sharing of information with wholly owned affiliate organizations, or colleges at the request of the student, parent or guardian. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
What information do we collect? We collect information from you when you confirm your reservation at a workshop, at the time you decide to purchase the services offered by CAA, and when you provide any information about yourself through forms, surveys and questionnaires after you have purchased our services. Information may also be gathered through interaction with CAA coaches over the telephone or via electronic communication.
When enrolling in our service you will be asked to provide your: name, e-mail address, mailing address, phone number and/or form of payment information. You will also be asked to provide contact information for your student or students that you are enrolling in the CAA Program. You may, however, visit our website www.caaconect.com anonymously if you decide not to purchase from CAA but will not have access to our secured services.
Once you become a customer, what do we use your information for? Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs);
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
- To provide customer service and support (your information helps us to more effectively respond to your customer service requests and support needs);
- To send periodic emails.
The email address you provided during enrollment, may be used to send you information and updates pertaining to enrollment in our program, in addition to receiving occasional updates, related product or service information, etc.
How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database to be accessible only to those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers) may be kept on file for more than 60 days in order to make recurring payments if you’ve chosen a payment plan option.
Third party links Occasionally, at our discretion, we may include or offer third-party services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their personal dashboard and going to the ‘Personal Info’ page.
Children’s Online Privacy Protection Act Compliance (COPPA) We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); our policy is located on our caaconnect.com website under COPPA.